Is there a delivery charge?
Our food minimum order value is £30. Delivery costs £4.99. Delivery is free of charge of orders over £60.
When do you deliver?
We deliver on Tuesday, Wednesday, Thursday, Friday.
Fish, order by midnight on Tuesday for delivery on Friday.
Can I pick the time it arrives?
No, but DPD or APC send a notification to give a time window for delivery.
Why do you use DPD and APC delivery:
Both have a very efficient tracking system so that you know what time your parcel is going to be delivered.
Do I need to be at home to receive my delivery
Yes, unless you instruct the courier to leave goods elsewhere. DPD will offer you this option.
How is the food packaged to ensure it is chilled and fresh?
Our boxes are packed in insulated liners to maintain the inner temperature, along with gel ice packs.
Can my empty boxes and ice packs be recycled?
Yes, both our box and gel ice packs are recyclable.
CIs there anywhere in the UK you can’t deliver?
We can deliver to UK mainland, with the exception or the following postcodes, where we are unable to deliver to: AB31-38, 41-56; EI; FK17-21; GY9; HS1-9; AM; IV; KA27-28; KW0-17; PA20-78; PH15-99; TR21-25; ZE.