FAQS – The Black Farmer

Meat is delivered in insulated packaging with ice packs to maintain freshness.
Products should be refrigerated immediately upon receipt.
Delivery charges and thresholds vary. Full details are provided at checkout on our website.
Yes, you can select a delivery date during checkout.
To change the date once an order is placed, please call us on 020 3105 4711 or email customercare@theblackfarmer.com and we will do our best to accommodate.
Yes, we deliver nationwide across the UK. Certain remote regions (such as the Scottish Highlands, Islands, and Northern Ireland) may be subject to restrictions or longer delivery times.
There are certain exceptions and postcodes where we are unable to deliver.
AB31-38, 41-56; EI; FK17-21; GY9; HS1-9; AM; IV; KA27-28; KW0-17; PA20-78; PH15-99; TR21-25; ZE.
We do not deliver to Northern Ireland.
At present, we do not offer international delivery.

Due to the perishable nature of meat, refunds and returns are considered on a case-by-case basis if your order arrives damaged or spoiled, please contact our Customer Care team for support.
Some poultry is free range, while beef, lamb, and goat are pasture-reared and grass-fed where possible.
Fresh meat should be stored in the fridge and consumed by the use-by or expiry date.
For longer storage, freeze immediately using airtight packaging.

Some cuts are dry-aged to enhance tenderness and flavour. Dry aging involves controlled refrigeration for a set period to allow natural enzymes to break down muscle tissue.
We offer a variety of cuts including ribeye, sirloin, T-bone, tomahawk, top rump, brisket, and braising steak.
Full details of flavours and marinades are provided in the individual product descriptions.
Tomahawk steaks are best cooked by searing on high heat and then finishing in the oven. They are more expensive due to their large size, presentation, and quality of cut.

A tomahawk is a ribeye with a long bone attached, offering a dramatic presentation and slightly more tenderness due to the bone.
Yes, various cuts are available in different weights to suit individual or family servings.
Yes, all marinades and rubs used are gluten-free.

Some of our poultry is free-range, and all of it is raised to high welfare standards.
Yes, we offer whole chickens, chicken breasts, thighs, drumsticks, and wings.
Yes, our marinated wings are available in a variety of flavours, all gluten free.

Yes, all poultry products are gluten-free.
Wings can be oven-baked, grilled, or barbecued according to individual recipe instructions.
No, our poultry does not contain added water or brine.

Goat is available as minced, diced, joints and also available in a wide range of set boxes.
Yes, goat meat is sourced from trusted UK farms and handled with care to maintain quality.
Goat is generally leaner than beef or lamb, with lower fat content.

Minced goat is perfect for burgers and sauces, while diced goat is ideal for stews and curries.
We do not currently offer halal goat products.

Cuts include rack, shoulder, breast, loin,
stir-fry strips, and offal.
Lamb is pasture-reared and grass-fed.
French trimmed racks are prepared with the bone exposed for presentation and are best
roasted.

Yes, selected lamb cuts are available with marinades or seasonings, and all are gluten-free.
Yes, lamb offal is available, including liver and kidneys.

Yes, all sausages are gluten-free.
Our sausages are high in meat content and include pork, chicken, and beef depending on the variety.
Flavours include premium pork, jerk chicken, jerk pork, chipolatas, cocktail, and Cumberland.
Ingredients vary by flavour, but all sausages are free from gluten and use natural herbs and spices.

Yes, all sausage casings are natural.
Sausages can be grilled, fried, oven-baked, or barbecued. Cooking times depend on size and method.
No, our sausages do not contain added
preservatives or nitrates.

Cuts include loin chops, ribs, belly, shoulder and pork joints.
Some products are traditionally smoked, while others are unsmoked. Full details are listed in each product description.
No, our pork products are free from added nitrates and preservatives.

Yes, all sausages are gluten-free and high in meat content.
Yes, we offer selected bacon and ham products that are nitrite-free. These are clearly labelled in the product descriptions so you can shop with confidence.
Oven roasting is recommended for pork joints, while pork chops can be either oven-roasted or grilled, depending on the cut.

Frequently Asked Questions - General